FAQ

  • What kind of wax do you use?

    Our unique Hemp Wax is a clean burning, natural vegan blend of organic hemp, soy, + coconut wax

    Free of gluten, toxins, parabens and phthalates and come from renewable sources.

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  • What kind of fragrances do you use?

    Our exclusive collection of clean, phthalate-free fragrance oils are unique, sophisticated and created using fine fragrance oils + pure essential oils from around the globe.

    We work with several vendors to ensure vegan, cruelty free, paraben free, mutagen-free, carcinogen-free oils.

    We offer over 100 different specialty blends of oils

  • How should I make my candle last?

    Trim the wick to 1/4" before lighting,

    Make sure the hot wax pool reaches the edges of your vessel each time

    Do not burn continuously for more than 4 hours

  • Can I recycle my vessel?

    YES! We take back all Carpe Noctem Candle vessels to recycle. Please bring your vessel back and receive 10% off your next Carpe Noctem Candle. We do not take other companies vessels, even if purchased in store.

  • What is your return policy?

    Because of the nature of our product we can not accept returns after purchase or after use. You can bring in unused candles within 7 days of receipt for an exchange of equal value.

  • Pour Your Own Candle Experience

    We do recommend ages 11 and up for the Pour Your Own Experience. Those 15 and younger must be accompanied by an adult, and children over 16 must have permission from an adult.

    All candles must be picked up or shipped within 2 weeks of experience before forfeited their candles.